Last updated: 13 November 2026
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Who we are
YANNCO TECHNICAL SERVICES (“Yannco”, “we”, “us”) provides home and building maintenance and renovation services in Dubai, UAE. This policy covers our website yanncodubai.com and the Yannco mobile app for Android and iOS. Contact: mohammedali5541@gmail.com, +971 56 151 1735, Ras Al Khor, Dubai, United Arab Emirates.
Information you give us
When you contact us or send a quote request through the website or the app, we collect the details you enter: your name, mobile number, email address (optional in the app), the service you need, your area and building/villa details, preferred visit date and time, and your message or job description. We use this only to reply to you, arrange a visit, and provide a quotation and the service.
Location (mobile app)
If you tap “Use my current location” in the app, it asks your permission to read your approximate location while the app is open. The location is used only on your device to pre-select the nearest Dubai area in the form. We do not track you in the background and do not store your GPS coordinates – only the area name you choose to send with a request.
How requests are delivered
Requests from the app are delivered to our business email through the FormSubmit email-forwarding service over an encrypted (HTTPS) connection. If you provide an email address, you may receive an automatic confirmation email. If you choose to contact us by WhatsApp, phone or email, those services handle your message under their own privacy policies.
Maps and third-party services
Our website shows Google Maps and a chat button that opens WhatsApp. The app shows maps from OpenStreetMap. When these load, the provider receives your IP address as part of normal internet traffic and may use cookies under its own policy.
Cookies
Our website uses only cookies needed for it to work and to protect our forms from spam. We do not use advertising cookies.
What we do not do
We do not sell your personal data, do not share it with third parties for marketing, and the app contains no advertising or third-party analytics/tracking tools. The app has no user accounts.
Data stored on your device
The app may keep a list of the requests you sent (“My Requests”) on your phone so you can view them later. This stays on your device and is removed if you clear it in the app or uninstall the app.
Retention and your rights
We keep request details only as long as needed to provide the service and to meet legal and accounting obligations. You can ask us at any time to access, correct or delete your information by emailing mohammedali5541@gmail.com.
Security
We use encrypted connections to transmit your requests and take reasonable steps to protect the information you give us.
Children
Our website and app are intended for adults arranging home services and are not directed at children.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.